q777 Privacy Policy Last Updated June 2026

1. About This Policy & Data Controller

This Privacy Policy ("Policy") describes how q777 ("q777," "we," "us," or "our"), operating the website q777.bio (the "Platform"), collects, processes, stores and protects personal data relating to registered users and visitors ("you," "your," "User").

q777 is the data controller in respect of personal data collected through q777.bio. By registering an account or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read in conjunction with the q777 Terms & Conditions, which are incorporated herein by reference. Defined terms not otherwise defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

q777 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, CNIC or NICOP number, and copies of identity documents submitted for KYC verification.
• Contact Data: Email address and Pakistani mobile phone number provided at registration or updated by the User in account settings.
• Financial Data: Payment method details necessary to process deposits and withdrawals (e.g., JazzCash or Easypaisa registered mobile number, bank account details for HBL/UBL/Meezan/Bank Alfalah transfers, or wallet address for USDT transactions). q777 does not store full card numbers or CVV codes.
• Account & Activity Data: Login credentials (stored in hashed form), account preferences, gaming history, bet records, transaction history, bonus usage, and responsible gaming settings.
• Technical Data: IP address, browser type and version, operating system, device type, screen resolution, referring URL, session duration, and pages visited within q777.bio.
• Communications Data: Records of correspondence between you and q777 support via email or live chat, including the content of those communications.
• Responsible Gaming Data: Deposit limits, loss limits, self-exclusion records and session reminder settings associated with your account.

3. How We Collect Your Data

q777 collects personal data through the following means:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting q777 support, or updating your account settings.
• Automated Collection: Technical data collected automatically when you access q777.bio, including via cookies, web server logs, and analytics tools. See Section 5 (Cookies) for full details.
• Third-Party Payment Providers: Confirmation of payment transactions from payment processing partners (JazzCash, Easypaisa, and banking partners) to verify deposits and withdrawals. q777 receives only the minimum data necessary to confirm transaction status.
• Identity Verification Services: Where q777 uses third-party KYC/AML service providers to assist in verifying identity documents, those providers may share verification outcomes with q777.

4. Purposes & Legal Bases for Processing

q777 processes your personal data for the following purposes, each supported by an appropriate legal basis:

• Account Registration & Management — to create and maintain your q777 account, verify your identity, and administer your use of the Platform. Legal basis: performance of a contract.
• Payment Processing — to process PKR deposits via JazzCash, Easypaisa, and bank transfers, and to execute withdrawal requests to your registered payment method. Legal basis: performance of a contract.
• KYC & Anti-Money Laundering Compliance — to verify your identity and comply with applicable anti-fraud and AML obligations. Legal basis: legal obligation.
• Responsible Gaming — to administer self-exclusion, deposit limits, loss limits and session reminders, and to identify potential problem gambling patterns for early intervention. Legal basis: legitimate interests (player welfare).
• Security & Fraud Prevention — to detect and prevent fraudulent activity, account takeover attempts, and prohibited conduct as defined in the Terms & Conditions. Legal basis: legitimate interests.
• Customer Support — to respond to your queries, complaints, and formal dispute submissions. Legal basis: performance of a contract.
• Platform Improvement & Analytics — to understand how users interact with q777.bio and improve the platform experience. Legal basis: legitimate interests.
• Marketing Communications — to send promotional offers and platform updates to users who have opted in to marketing communications. Legal basis: consent. You may withdraw consent at any time via your account settings or by emailing [email protected].

5. Cookies & Tracking Technologies

q777.bio uses cookies and similar tracking technologies to operate the Platform and improve user experience. A cookie is a small text file placed on your device when you visit a website. q777 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your q777 account during a browsing session. These cannot be disabled without significantly impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limit configurations, and display preferences. These persist between sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how users navigate q777.bio — which pages are visited, how long sessions last, and which features are used most frequently. This data is used solely to improve the Platform.
• Security Cookies: Used to detect suspicious login attempts, bot activity, and other security threats. These are strictly necessary and cannot be disabled.

You may manage non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain q777 Platform features.

6. Sharing Your Personal Data

q777 does not sell, rent or trade your personal data to third parties. q777 may share your personal data only in the following limited circumstances:

• Payment Processing Partners: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and crypto/e-wallet partners receive the minimum data necessary to process your deposit or withdrawal transaction.
• Identity Verification Providers: Third-party KYC and AML service providers who assist q777 in verifying identity documents submitted by Users. These providers are contractually bound to process data only as directed by q777.
• Technology & Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on q777's behalf under data processing agreements that restrict their use of your data.
• Legal & Regulatory Authorities: Where q777 is required by law, court order, or competent regulatory authority to disclose User data.
• Fraud Prevention & Security: Where sharing is necessary to prevent fraud, investigate prohibited conduct, or protect the security of q777 and its users.

All third-party data processors engaged by q777 are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specific service they provide to q777.

7. International Data Transfers

q777's Platform and some of its service providers may process personal data on servers located outside Pakistan. Where personal data is transferred to jurisdictions that may not provide the same level of data protection as applicable Pakistani law, q777 implements appropriate safeguards, including contractual data protection clauses with recipient service providers, to ensure your personal data remains protected to a standard consistent with this Policy.

8. Data Retention

q777 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the full duration of your account and for a minimum of 5 years following account closure, to comply with AML recordkeeping obligations and to respond to any post-closure disputes.
• KYC Documents: Retained for a minimum of 5 years from the date of submission or date of account closure, whichever is later.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
• Support Communications: Retained for 2 years from the date of the last communication in a support thread.
• Analytics Data: Aggregated and anonymised after 12 months and retained in anonymised form indefinitely for platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in respect of your personal data held by q777:

• Right of Access: Request a copy of the personal data q777 holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restrict Processing: Request that q777 temporarily suspend processing of your data in certain circumstances.
• Right to Data Portability: Request a machine-readable export of the personal data you have provided to q777.
• Right to Object: Object to processing based on legitimate interests, including direct marketing communications.
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, submit a written request to [email protected] with your registered email address or mobile number and a description of the right you wish to exercise. q777 will respond within 30 days of receiving a valid request.

10. Security Measures

q777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and q777.bio
• Passwords stored using one-way cryptographic hashing — q777 staff cannot view your password
• SMS-based two-factor authentication (2FA) available for all accounts
• Access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security assessments and vulnerability monitoring of Platform infrastructure
• Encrypted storage of KYC documents with access logging

While q777 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. If you become aware of any unauthorised access to your q777 account, please contact support immediately at [email protected].

11. Children's Privacy

q777 does not knowingly collect personal data from any person under 18 years of age. The Platform is strictly intended for adults aged 18 and over. If q777 becomes aware that personal data has been collected from a person under 18, the relevant account will be immediately suspended and the associated personal data will be deleted. If you are a parent or guardian and believe your child has created a q777 account, please contact us immediately at [email protected].

12. Changes to This Policy

q777 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email to their registered address and/or via a prominent notice on q777.bio. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of the Platform following the effective date of any changes constitutes your acceptance of the revised Policy.

13. Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by q777, please contact:

Email: [email protected]

Please include your registered email address or mobile number, the nature of your enquiry, and any relevant account or transaction reference numbers. q777 will acknowledge all privacy-related correspondence within 5 business days and provide a substantive response within 30 days.

This Privacy Policy was last reviewed and updated in June 2026.